Covid-19 Important Update from Wishing Well Vets

Coronavirus update from Wishing Well Vets in Wishaw

‼️ ⚠️ ‼️Covid-19 Update ‼️ ⚠️ ‼️

 
🐾During the government lockdown, we want to ensure that our clients, patients and staff are kept safe and that social interaction is kept to a minimum.
 
🐾Do not turn up to the practice, please phone first.
 
🐾Following the government’s instructions we are only seeing emergency appointments and allowing clients to pick up repeat prescriptions. We will not be doing routine checks, operations, or dispensing flea and worming treatment.
 
🐾Our vets will be carrying out phone consultations to decide whether your pet needs urgent veterinary treatment. We will be carrying out these consultations as scheduled appointments, this ensures that each client will have the time dedicated to their pet and that they can be treated accordingly.
 
🐾If your pet needs to come down to the practice, or if you need to pick up medication, you will not be permitted into the building. Please call us once you have arrived and follow the instructions provided.
 
🐾 Please be patient, we are doing what we can during this difficult time.
 

‼️ ⚠️ ‼️Stay at home, protect the NHS, Save lives  ‼️ ⚠️ ‼️

Coronavirus (COVID-19) Pandemic Notice

Dear Clients,

Re COVID-19

We have set up some protocols to help manage staff and client health risks and still enable us to treat your sick pets. Please bear with us as these may need to change as the government brings in new advice.

If you have been abroad, have symptoms or have been told to self-isolate but also require our assistance in the care of your pet please phone us for advice.

We will not be refusing to help you but may elect to conduct a consultation over the phone if safe and appropriate for your pet rather than face to face. Or ask you to wait in the car while we examine your pet.

We will continue to see routine appointments and operations as we can, staff sickness may mean that some procedures could be cancelled at short notice.

Please give plenty of notice for repeat prescriptions

Please could all clients keep a distance from other clients in the waiting room or wait in your car.

Where possible please pay by card not cash

With your help and cooperation, we will be to keep our service open for you

Thank you
Regards
Claire Webster